THE CLIENT
Data Action
Data Action is a FinTech – Financial Technology company that provides better banking services. Digital experiences that put the customer first.
Head Office Australia
Industry Financial, Technology, banking
Company Size 250+ employees – Adelaide
THE CHALLENGE
Data Action faced a challenge with managing a high volume of complex business cases and needed a solution to streamline this process. They required an experienced partner who could efficiently handle and prioritize these cases to avoid delays and ensure timely completion.
Despite having a team in place, the workload was overwhelming, and there was a need for someone who could cut through the noise and focus on delivering results effectively.
Data Action sought Adept Technology’s expertise to tackle this issue, believing that their experience and track record made them the ideal candidate to address these business case challenges.
THE ACTION
Adept Technology’s role was to streamline the business case management process for Data Action.
Adept focused on tackling the most critical business cases while minimising distractions and operational noise. Despite initial challenges in completing all the cases as desired, Adept concentrated on narrowing the focus to one or two high-priority cases at a time.
This approach allowed Adept to manage the workload more effectively and ensure that the most important tasks were completed with precision. The engagement was straightforward, leveraging Adept’s extensive experience to deliver results across the organisation.
THE OUTCOME
Adept Technology successfully developed 74 process maps and initiated one business case, which is now in project mode. Four business cases are nearing completion, with another 20 pending.
The project enhanced efficiency, especially in the sales process. Adept’s focused work and steady output were highly valued.
Rose and Linda, in particular, were noted for their effective collaboration and strong performance.
“Overall, working with Adept was a positive experience despite the challenging environment. Adept was exceptional with their steady output and focus, especially in handling the key encryption process.
The Adept consultants formed an excellent team, delivering high-quality results and effectively taking direction. Their dedication and performance were greatly appreciated.”
